Antigua Travel FAQ

Resort General

What time is check-in/out?

12:00 noon is check-out time and 3:00 p.m. is check-in time.

How far is it to the nearest shopping area?

The capital city of St. John’s is only a 10 minute taxi ride away.

In the event of a hurricane, what happens to my reservation?

Click here for Elite Island Resorts hurricane policy.

How can I book airport transfers?

The Galley Bay Resort, Antigua does not service airport transfers. However, if you do not already have prearranged airport transfers, no need to worry, we have some options for you. Airport transfers can be prearranged with your Elite Island Resorts specialist or your travel agent for those guests that booked direct with Elite Island Vacations ONLY.

For all other Galley Bay Resort guests, you can prearrange your airport transfer with our preferred airport transfer service provider, Eagle Discovery Transfers and Tours, Antigua. All our Galley Bay Resort guests can reserve private airport transfer, shared shuttle and taxi type service round trip from the Antigua airport (ANU) to Galley Bay Resort and include return transfer to the airport online at Guests can also inquire via email on the Eagle transfers website. Eagle Transfers and Tours has a tour desk located in the tour desk area at V C Bird International (ANU) airport to meet and greet all pre-booked airport transfer guests upon arrival. Click Here to check availability on airport transportation for Galley Bay Resort.

Are children allowed at Galley Bay Resort & Spa?

To maintain our adults-only atmosphere, children under the age of 16 are not permitted at Galley Bay Resort & Spa.

What type of deposit is required?

Deposits vary depending on the company you used to make your reservation.

Is internet access available?

Yes, this is included in your guest room and most public areas.

Is tipping allow at the Resort?

Yes you can reward the outstanding service of our staff by using the tipping box located at the Reception area.

Does the hotel charge a Resort Fee?

Yes, a Resort Fee of US$24 per room, per night applies to all bookings. The resort fee is payable locally at the resort.

Resort Amenities

Can I rent a car in Antigua?

Yes, car rental is available at the rental desk located at the resort. The daily cost is approximately $50 and you will need to purchase a temporary visitor’s license for a nominal $20 fee regardless of the country you come from.

Is there a casino at the resort?

No, but the closest one is only 10 minutes away.

Is there an ATM at the resort?

No, but there is one in town, 10 minutes away.

Is there a gift shop at the resort?

Yes there is.


Can my room be upgraded?

Yes, upon availability and with an extra charge payable at the resort.

What type of beds are in the rooms?

There are King beds in all room categories.

Does the resort provide a laundry service for guests?

Yes, laundry bags are provided in all guest rooms, this service is at an additional charge.

Does my room have a fridge?

Yes, all rooms have mini-fridges.

What is the standard outlet/voltage in the rooms?

Standard American 110 volt outlet, 60 cycles.

Are there alarm/clock radios in the rooms?

Yes in all rooms.

Are the rooms air-conditioned and do they have ceiling fans?

Yes, the rooms are air-conditioned and also have ceiling fans.

Can I have room service?

Room service is not available.


Where is Galley Bay Resort & Spa located?

Galley Bay Resort & Spa is located on the sunset side of Antigua, cradled by a 3/4 mile white sand beach and a fascinating saltwater bird sanctuary lagoon. Please visit our About page for more information.

Do I need a passport to travel to Antigua?

We strongly recommend that all members of your party travel with a passport with a validity date of at least six months past the date of your departure ‘from’ the island. As of December 31, 2005, a passport will be required for all US and Canadian citizens to travel to the Caribbean. For information on obtaining or renewing a passport please go to: // In our current times, passports are the most expeditious and reliable form of identification when traveling domestically or internationally.

How far away ‘from’ the airport is the resort?

We are approximately 20 minutes from the airport.

Do you arrange transportation to local churches on Sundays?

Yes, this can be arranged for an additional taxi fee.

Is the US dollar accepted through the island?

The US dollars is accepted. The exchange rate varies between $2.60 – $2.70 to the EC dollar. We also exchange US, Pounds, Euros and CAD for a maximum of $100 per day.


Are there any day trips?

In addition to the complimentary activities that are a part of Galley Bay Resort & Spa all-inclusive package, there are a variety of optional excursions that may be arranged through guest services. Take a trip to Nelson’s Dockyard or Shirley Heights. There is a fee for these, and other optional excursions.

Is there a tennis pro at the resort? How much are lessons?

Yes, there is a tennis pro. Lessons are available for an additional cost.

How many golf courses are on the island and how far away are they?

There are two golf courses on the island – they are both 30-45 minutes away and a taxi will cost in excess of $20.

How many tennis courts does the resort have and what kind of surface are they?

Galley Bay Resort & Spa has one tennis court with artificial turf.

Are motorized water sports available?

Motorized water sports are not available at Galley Bay Resort & Spa, but we offer non-motorized water sports including: paddle boarding, sailing, kayaking and snorkeling for your enjoyment.

Are bicycles available?

Bicycles are complimentary during your stay for property use only and you can pick them up next to the Guest Service area.

Can I snorkel right off the beach at the resort?

Yes, and snorkeling trips are also available at the Tour Desk. Masks and Snorkels are provided in all guest rooms.

Dining & Entertainment

What all-inclusive alcohol is available?

Yes, all restaurants and bars serve branded liquors, a selection of house wines, and local beer.

Do you provide snacks between meals?

The Barefoot Grill opens daily from 12:00 noon – 4:30 p.m and serves delicious snacks from homemade burgers to kebabs. Our Coffee Shop opens daily from 7:00 a.m. – 10:30 p.m. and offers an array of delectable pastries, the perfect complement to your fresh-brewed coffee, juice, or tea. Afternoon tea is served daily between 4:00 p.m. – 5:00 p.m at the Sea Grape Restaurant. Please note that hours are subject to change.

Is there night-time entertainment at the Resort?

Live bands play nightly.

Are dinner reservations required?

Reservations are only required at two of our restaurants. Gauguin Restaurant and Ismay’s Restaurant. Please note that there is surcharge of $45 plus taxes at Ismay’s Restaurant.

When is the Manager’s Cocktail party?

Wednesday nights at 6:30pm.

What is the dress code policy for the restaurants?

The resort’s dining venues have an Elegant Casual dress code. During the daytime, footwear and covered up dry bathing suits are required in all dining rooms. In the evening, after 6:30 p.m. the resort takes it a step above with men required to wear collared shirts with slacks (or smart tailored shorts in the summer months — June 1st – September 30th) and dress shoes – no shorts, T-shirts, or sandals. Women are required to wear skirts, dresses or trousers with a nice top and dress shoes or sandals. Cut-off shorts, ripped jeans, flip-flops, T-shirts, and tank tops are not permitted in the evening for either men and women.